Frequently Asked Questions

The 2020 ISPE Asia Pacific Pharma Manufacturing Virtual Conference & Executive Forum is a two-day, fully interactive digital event that delivers all the comprehensive learning opportunities from our in-person conference to you anywhere around the world.

Please use this page to find answers to your immediate questions. We’ll continue updating this page to ensure you’re prepared for your virtual experience.


During & Post Event

On the morning of the event, you will receive a reminder that will contain similar information as the virtual conference instructions email that you will have received one week prior to the event. This email will contain a link that will direct you to the login and access the virtual conference website. Here, you will want to proceed to the Agenda tab, and click Attend Session to enter the session. You will be able to access the sessions 15 minutes before the session starts. After each session, that Session Player will close and the event page should still be open.
The agenda is currently available – view it now and start planning your virtual experience. Prior to the virtual conference, you will receive an email with your login details to access the virtual conference website. On the agenda page, you will be able to select the sessions you’d like to attend to build your custom agenda for the virtual conference.
Like an in-person conference, sessions are scheduled to run concurrently. Review the agenda to see all of the session topics and speakers. If you missed a session or wanted to attend two sessions that are being held at the same time, you will have access to the recordings from the entire conference for one year after the event.
The virtual conference format offers great flexibility. All sessions are recorded so you can come back and view what you’ve missed for up to one year after the conference.
Recordings will be available two weeks after the conference has concluded.
Yes! Similar to if you were attending the conference in-person, you will be given the opportunity to select which sessions you’d like to attend virtually. It is up to you to decide which sessions you’d like to attend during the live conference. You may attend as many or as few sessions as you want. In addition, for one year after the conference, you will have access to all of the sessions on-demand. So no need to worry if there were two sessions happening at the same time you wanted to attend or needed to step out and take a call, with the on demand access you’ll be able to review the content at your leisure.
On demand access will be available two weeks after the conclusion of the conference.
Yes! With all of the sessions you will be able to see a full video of the speaker along with their PowerPoint presentation. During each of the sessions, the Session Leader/Moderator will kick-off the session live with video and introduce the speakers. For each presentation, you will see the speaker and their PowerPoint presentation. At the end of presentations for that session, attendees will be an opportunity to engage in live Q&A with the speakers facilitated by the Session Leader/Moderator.
Yes, you will be able to move from session to session similar to as you would during an in-person conference. Not able to make it to all of the sessions? We have you covered with access to all of the sessions on demand for one year after the conclusion of the conference.
Within the virtual conference platform, there is a “Technical Support” option in the navigation that will connect you with a live person to troubleshoot any technical issues you’re experiencing during the conference. In addition, in the Session Player, there is a “Technical Support” box to connect you directly with a tech to troubleshoot any issues you’re having viewing the broadcast of a session.

Exhibit Hall