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EU23CEDEC1/SES204 - Navigating Quality Maturity and Digital Transformation to Create A culture Beyond Compliance


‐ Dec 11, 2023 4:30pm

Navigating Quality Maturity and Digital Transformation to Create a Culture Beyond Compliance |

At the forefront of progressive enterprises, there is a continuous and concerted effort to foster a culture where the responsibility for quality practices and results is shared across functions. This entails not only the evolution of robust quality practices and competencies but also the serious endeavor to ingrain every function of the organization with a prevalent culture of quality. The overarching objective here is to cultivate a landscape where ownership and active participation in all aspects of operations converge to yield outcomes of the highest quality. 

In this presentation, we will discuss the pivotal role of quality culture in shaping quality maturity. Furthermore, we will elaborate on the six sub-elements of ISPE APQ cultural excellence: 1) leadership and vision, 2) mindsets and attitudes, 3) Gemba and employee engagement, 4) leading quality indicators, 5) proactive oversight, and 6) quality enablers and we will elucidate their intricate connections with systems, data, processes, and the organizational framework. Finally, our focus will shift to the implementation of digital strategies that support quality maturity and increases manufacturing efficiency and productivity while nurturing a culture of quality that effectively addresses both compliance requirements and competitive advantage.


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