The presentation details Merck's approach to address the common challenge of supply chain resilience. By enhancing our ability to forecast demand, optimize inventory levels, and proactively respond to disruptions, we aim to build a resilient supply chain that drives customer satisfaction and sustains our competitive advantage. This strategic undertaking reinforces our commitment to operational excellence and supply chain resilience. Specifically, we are targeting resilience through “Predictive Inventory Management”, which is crucial for balancing customer satisfaction and cost optimization. During the presentation, I want to take the audience on our journey of Supply Chain Analytics: Starting with the definition of “future” analytical capabilities, exploring use cases and the challenge of “just” getting started in this complex environment. During this journey, it is crucial for us to identify success factors we need to build and encourage as an organization – including technologies, people’s skills- and mindsets.