Elizabeth Rivera is a technical service manager for the Scientific Division of STERIS Corporation. She provides technical assistance in the areas of selection of detergents, disinfectants and sterilization assurance products including the application and use of these in the pharmaceutical, biopharmaceutical, cosmetics, medical devices, dietary supplements and related industries. She offers conferences and exhibits on educational technical forums such as IPA, Interphex, ExpoFYBI, ETIF, PDA, ISPE, Expofarma, Pharma Expo, Executive Conference and more. Also, she has published articles related to cleaning and microbial control. She has a bachelors and masters degree in Chemical Engineering from the University of Puerto Rico. Elizabeth has over 15 years of experience and travels to places in North America, Latin America and elsewhere to support customers in various aspects of cleaning and decontamination. She held positions at companies such as BMS and Eli Lilly. She has worked in the preparation, implementation and support of cleaning processes including protocols, validation, qualification of spray devices, master plans, standard operational procedures, training staff, and post-construction cleaning. Other industrial experiences include qualification of equipment and process validation, batch records, investigation of discrepancies, and CAPA according to good manufacturing practices (GMP).